I would like to express my gratitude to your great dealership and staff. I would especially like to thank Tim Domin and John Sypniewski for their outstanding customer service. They helped me out in a little "mishap" I had with my new Jeep Wrangler. It is rare these days to have people go above and beyond when helping. I let everyone know where I purchased my Jeep and tell them about what a wonderful dealership it is! I would also like to add, John took me seriously when I came to start the initial shopping for a vehicle. I will be a loyal customer due to their great service.
Dear Dan,Debbie Miller
Just a short note to let you know how much I appreciated the excellent customer service I received during my two visits for simple quick oil changes.
John Shamp started out with a great warm smile and an upbeat greeting and great eye contact with me. John saw my St. Mary sweatshirt on the front seat and said, "So you go to St. Mary!" He explained everything in great detail and treated me well.
Waiting in the lounge room, when each employee came to get a cup of coffee, they glanced over to me waiting and said, "hi or hello" with a smile. I loved it! And checking out was a great experience - the two (Sandy and Jeanette) girls were wonderful - great eye contact, upbeat and they all represented you well. Thank you for such a positive experience, this is a "people" and family dealership. Proud to be customer! I just wanted to share how well I was treated as a customer even when you were gone. Great job Pinckney Chrysler!
Dan,Don and Janet Carter
I just wanted to thank you a note of thanks. My wife and I recently purchased a Jeep Grand Cherokee from Pinckney Chrysler Dodge Jeep and Ram. You and your staff did a great job to say the least. The entire process was effortless and went flawlessly. Every person that we had contact was professional and courteour. Overall, it was a great purchase experience without question.
We look forward to doing business with you and your dealership in the future. FYI Customer Survey 10's across the board.
My husband & I leased a Dodge Dart yesterday and I wanted to convey our complete satisfaction with all aspects of our purchase. Our salesman, Eric Schramm, went above and beyond as well as the finance manager who finalized the deal. The services you offer will definitely make us bring the Dodge in for service (maybe our Ford too?). Thank you for making this purchase such a wonderful experience I would recommend Pinckney Chrysler to all of my friends. You do a exceptional job with customer service. Sincerely,
Dear Mr. Hall,Sandra Miller
I am writing you this letter somewhat late, but no less heartfelt. I want to let you know how much I appreciated the service your sales person, John Sypniewski, provided to my parents, Betty and Maurice Wicklund, in their purchase of a new Town & Country van. For the last 40 some years, my dad has purchased all his vehicles from a dealership in Cedar Falls, Iowa - where they lived up unitl two years ago. They actually wanted to go back to Iowa to purchase a new van because they didn't feel they could feel they could find anyone here they could trust as well. John changed their minds! He took so much time finding a van that not only could they afford, but were as comfortable with as their old one. And, he was always patient with my mom who questions just about everything. His personal attention even in the delivery of the van to my elderly parents was noteworthy.
Your whole dealership has an at-home, friendly atmosphere, but you especially have a great representative in John. Please thank him on behalf of my parents and myself. You definitely have our business.
Dear Mr. Dan Hall and Staff,Susan B Gaubatz
Being a former car saleswoman makes purchasing or leasing any vehicle more of a chore than it does a pleasure. Some people might think that knowing the business would make it an easier process. The truth is there isn't an easy way to spend time and money on anything. Going from being the salesperson to the customer was a very interesting experience for me. I am very critical when judging the process to purchase or lease a car and in the manner in which I am treated. I want to know that the salesperson and managers I am dealing with know their product and understand the importance of my needs.
I am unbelievably impressed every time I visit your dealership. Your sales staff is friendly, energetic, and on their game as far as knowing how to do business in a professional and timely manner. How refreshing it is to go from being the saleswoman to being the customer and know that when dealing with Pinckney Chrysler Jeep you can forget about the game playing and enjoy driving home in your new car!
Thank you to everyone! You guys and gals know what it means to provide true cusotmer service and satisfaction!
Sales Staff,Dave and Diane Palmer
We would like to say thank you very much. We love our new Commander and we are so happy after lots of looking around (two months) we came to Pinckney. Special thank youto Bob and Scott.
Ken,Ray and Val LaCarter and family
Thank you very much to you and your service department. Your concern along with prompt service allowed us to get on with our vacation without further delays. You went above and beyond our expectations. We sincerely thank you and your staff.
Dear Dan,Mike and Sharon Kalinowski
We want to take a moment and thank you for the gracious way that you treated us when we were at your dealership with Dan and Michelle. We've had our new Jeeps now for a month and once again really love them. We are so appreciative of the great deal you gave us. We were able to lower our payment which was extremely important at this phase in our lives. We are also glad that we were able to purchase the 2007 Jeep so we don't have two leases due at one time.
Again, thanks for taking so much time out of your busy schedule to visit and working with us to give us a great deal. We only wish you were closer so we could take care of any service and/or maintenance that might be necessary at your dealership. Please extend our appreciation to your salespeople as well, espeically to John. We look forward to seeing you in the future.
Jan Haag & Rita
Many thanks! I didn't get a chance to thank you for giving us a ride to the body shop on Monday. You really took great care of us - above and beyond what you needed to do. Thank you so much for helping us through a tough time.
Pinckney Chrysler Dodge Jeep RAM